Privacy policy

Privacy Policy

Last updated: October 25, 2026

ASELIYOUN ("we", "us", or "our") operates https://aseliyoun.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, or contact us.

1. Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact information, such as your name, email address, and telephone number.

  • Shipping and delivery information, including your delivery address.

  • Order information, including the products purchased, order value, payment status, and order history.

  • Communications you send to our customer service team.

  • Technical and usage information collected through Shopify and website analytics, which may include device, browser, and website interaction information.

Payment information is processed through the applicable payment provider. We do not claim to store complete payment card details ourselves.

2. How We Use Your Information

We use personal information as necessary to:

  • Process, confirm, and fulfill orders.

  • Arrange delivery and provide customer support.

  • Process eligible returns, exchanges, cancellations, and refunds.

  • Maintain order records and prevent fraud or misuse.

  • Operate, secure, and improve our website.

  • Meet applicable legal and regulatory obligations.

  • Send promotional communications where permitted by applicable law and, where required, with your consent.

3. Shopify, Analytics, and Cookies

Our store is hosted on Shopify. Shopify and other service providers may process information to support store operations, checkout, security, and related services.

We use Shopify Analytics and Meta Pixel. These tools may collect or receive information about website interactions to help us understand store performance and measure advertising effectiveness.

Our store may use cookies and similar technologies for functions such as website operation, preferences, analytics, and advertising, depending on the applicable settings and technologies enabled.

You can manage available cookie and browser settings through your device or browser. Where consent is legally required for non-essential cookies or tracking technologies, the relevant technologies should be configured accordingly.

4. How We Share Information

We may share personal information with service providers when necessary to operate our business, including:

  • Shopify and relevant e-commerce service providers.

  • Payment processors and financial service providers.

  • Delivery and logistics providers.

  • Analytics and advertising providers, including Meta, where applicable.

  • Professional advisers or public authorities when required by law.

We do not describe customer information as being sold to advertisers. Information may nevertheless be processed or shared with service providers for the purposes described in this policy.

5. International Data Transfers

Although our primary market and order operations are in Morocco, Shopify and certain service providers may process information in other countries.

Where personal information is transferred across borders, we will take steps required by applicable data protection laws.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, recordkeeping, dispute resolution, and legal compliance.

We use reasonable measures designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding.

8. Promotional Communications

You may opt out of promotional emails by using the unsubscribe instructions provided in the message, where available. You may also contact us to request that promotional communications stop.

Opting out of marketing does not prevent us from sending essential communications relating to your orders or customer service.

9. Children's Privacy

Our store is not intended to knowingly collect personal information directly from children in circumstances where parental consent is required. If you believe a child has provided personal information inappropriately, please contact us.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, technologies, or legal obligations. The updated version will be published on this page with a revised update date.

11. Contact Us

For privacy-related questions or requests:

ASELIYOUN
Website: https://aseliyoun.com
Email: aseliyoun@gamil.com
WhatsApp: ****

This policy should be read alongside applicable data protection laws, including Moroccan Law No. 09-08 where applicable.